Section 1: The Keys to Success

 

Strategies for Effective Teamwork

 

This is a photo of friends playing tug-of-war in a park.

Paul Sutherland/Photodisc/Thinkstock

Perhaps you’ve experienced problems working in a group or playing a team sport. In your future job, you may be required to work with a variety of people—clients, customers, and colleagues. How can you be a successful member of the team? What strategies can you use to help the team work effectively together?

 

Each group member brings a unique blend of skills, interests, and personality traits to the group. Understanding group dynamics will help you understand your own behaviour in a group situation as well as the behaviour of others. Think about the types of people that you may see in a group.

 

Naturally, people won’t always fit neatly into these categories. They may have most of the qualities of one category, but have some qualities from one or more other categories as well. Into which category or categories would you place yourself? Why?

  1. Explain how each behavioural type in the “types of people” chart can make a group effective or ineffective.

Compare your response.

 

Portfolio Item 1B


Write a script for a short play showing an ineffective group in action. Have your main characters display the attitudes and behaviours that ruin a group’s performance. Your play could be serious, but you might enjoy creating a comedy. Give your play an appropriate title.


 

Working successfully in any group requires the effective use of a variety of interpersonal, collaborative, and communication skills as well as positive commitment toward achieving the group goal.

 

Interpersonal Skills
Used in Group Work

When you work in a group, you need to be able to

  • agree with, support, and encourage others
  • include all members in discussions and activities
  • disagree politely when you do not support an idea or position
  • recognize and praise other people’s contributions
  • contribute ideas without being overly forceful or controlling
  • consider other people’s ideas and be willing to change your own
  • understand other people’s feelings

Collaborative Skills
Used in Group Work

When you work in a group, you should

  • be committed toward achieving the group goal
  • attend meetings and be punctual
  • be reliable and trustworthy
  • volunteer to do your share of the work
  • stay focused on the task
  • take responsibility for the success of the group

Communication Skills
Used in Group Work

When you work in a group, you may need to

  • read information before, during, or after the meeting
  • write notes, minutes, reports
  • listen to opinions, ideas, speeches, presentations, discussions
  • speak to other group members, voicing your opinions and ideas; ask and answer questions
  • view information and critically assess its accuracy, reliability, currency, and relevance
  • represent information in a presentation, using charts, graphs, diagrams, or photographs

 

Everyone needs to participate actively to make a group function effectively. In some groups, you may be asked to perform specific roles, such as a reporter, secretary, or chairperson.

  1. Explain how you would use interpersonal, collaborative, and communication skills in each of the following roles:
    1. the secretary or recorder
    2. the treasurer
    3. the reporter or spokesperson
  2. Perhaps the most demanding role in any group is that of the chairperson or organizer.
    1. List the duties that a chairperson or organizer might be expected to perform.
    2. What skills does this role require?

Compare your responses.

For more information on working in groups, refer to your English Language Arts Handbook for Secondary Students on page 175.

 

Journal Entry 1D


What are your experiences with group work? Which roles have you performed? Have you acted as a secretary or spokesperson? Have you taken leadership roles in a group? Describe your experience and some of the problems you encountered. Were you able to resolve these problems? In hindsight, do you feel that you should have acted differently?