Course Overview

Making the sale! In this course, youโ€™ll explore a wide range of practical sales experiences as you analyze both salespeople and customers during the sales process and learn what works and what doesnโ€™t when it comes to making that sale. Youโ€™ll also discover ways to ensure that the customer service youโ€™re providing is both high quality and professional. The importance of creating user-friendly online sales settings will be introduced due to the increased importance of digital marketing and sales.