1. Session 1

1.7. Inquiry 3

CCS3140 Sesson 1

Session 1: Together with Families

 

Inquiry 3: Enhancing Communication with Families

 
This illustration is of a letter, envelope, and pen.

© Slash331/shutterstock

There are many ways that child care providers can communicate with parents and other family members. Consider the following methods of communication.

 

Newsletters

 

Newsletters can be sent home on a regular basis; for example, once a month or four times a year. Newsletters may include information about the centre, information about the different age groups, information for parents, such as on preventing the spread of germs, and so on. Newsletters should be written in easy-to-read language and should include information from parents as well. Information about community resources could also be included.

 

Bulletin Boards
 

In child care settings, bulletin boards are often intended for adults. They should be pleasing to the eye and located in a spot where they are easily seen by parents. Bulletin boards should be clearly labelled so parents know that the information is for them. The information should be updated regularly and can include items such as community events, health tips, and news about the child care program. Pamphlets, articles, or recipes with a sign inviting parents to help themselves might also be included.

 

Parents may also want to post information on the bulletin board. Always respect confidentiality by never posting information that is private or better delivered in person.

 

Communication Books
 

A communication book is often used by parents and child care providers to share information between home and the centre. A special communication book for each child can be delightful, but it can also be a burden. Remember that not all parents have time to keep a communication book current, and some parents may be concerned about their writing skills.

 

When communication books are used, consider the following:

  • Provide children with a small notebook that is easily brought back and forth from home to the centre.

  • Write clearly about the child’s day. Include questions for parents such as, “Did Johnny tell you about the new climber at the centre?” Ask parents for information about family events.

  • Respect confidentiality and avoid pressuring parents to use this form of communication if they do not want to do so.
Written Notes
 

Sometimes a quick note to parents—left in a child’s cubbyhole, for example—is appreciated. Information as simple as what the children ate for lunch or about a special field trip gives parents something to talk about with their children.

 

Child Care Centre Design
 

Make the child care centre inviting for parents. A welcome sign in the playroom lets parents know they are not intruding. A parent corner with books, pamphlets, and posters is a clear sign that the centre welcomes the parents.