Lesson Three - Media and Technology

Figure 8.6. The modern printing press (as well as its dated counterparts) embodies the intertwined nature of technology and media. (Photo courtesy of Anuj Biyani/flickr)

Technology and the media are interwoven, and neither can be separated from contemporary society in most developed and developing nations. Media is a term that refers to all print, digital, and electronic means of communication. From the time the printing press was created (and even before), technology has influenced how and where information is shared. Today, it is impossible to discuss media and the ways that societies communicate without addressing the fast-moving pace of technology. Twenty years ago, if you wanted to share news of your baby’s birth or a job promotion, you phoned or wrote letters. You might tell a handful of people, but probably you would not call up several hundred, including your old high school chemistry teacher, to let them know. Now, by tweeting or posting your big news, the circle of communication is wider than ever. Therefore, when we talk about how societies engage with technology we must take media into account, and vice versa.

Technology creates media. The comic book you bought your daughter at the drugstore is a form of media, as is the movie you rented for family night, the internet site you used to order dinner online, the billboard you passed on the way to get that dinner, and the newspaper you read while you were waiting to pick up your order. Without technology, media would not exist; but remember, technology is more than just the media we are exposed to.

Categorizing Technology

There is no one way of dividing technology into categories. Whereas once it might have been simple to classify innovations such as machine-based or drug-based or the like, the interconnected strands of technological development mean that advancement in one area might be replicated in dozens of others. For simplicity’s sake, we will look at how the U.S. Patent Office, which receives patent applications for nearly all major innovations worldwide, addresses patents. This regulatory body will patent three types of innovation. Utility patents are the first type. These are granted for the invention or discovery of any new and useful process, product, or machine, or for a significant improvement to existing technologies. The second type of patent is a design patent. Commonly conferred in architecture and industrial design, this means someone has invented a new and original design for a manufactured product. Plant patents, the final type, recognize the discovery of new plant types that can be asexually reproduced. While genetically modified food is the hot-button issue within this category, farmers have long been creating new hybrids and patenting them. A more modern example might be food giant Monsanto, which patents corn with built-in pesticide (U.S. Patent and Trademark Office 2011).

Such evolving patents have created new forms of social organization and disorganization. Efforts by Monsanto to protect its patents have led to serious concerns about who owns the food production system, and who can afford to participate globally in this new agrarian world. This issue was brought to a head in a landmark Canadian court case between Monsanto and Saskatchewan farmer Percy Schmeiser. Schmeiser found Monsanto’s genetically modified “Roundup Ready” canola growing on his farm. He saved the seed and grew his own crop, but Monsanto tried to charge him licensing fees because of their patent. Dubbed a true tale of David versus Goliath, both sides are claiming victory (Mercola 2011; Monsanto  N.d.). What is important to note is that through the courts, Monsanto established its right to the ownership of its genetically modified seeds even after multiple plantings. Each generation of seeds harvested still belonged to Monsanto. For millions of farmers globally, such a new market model for seeds represents huge costs and dependence on a new and evolving corporate seed supply system.

Anderson and Tushman (1990) suggest an evolutionary model of technological change, in which a breakthrough in one form of technology leads to a number of variations. Once those are assessed, a prototype emerges, and then a period of slight adjustments to the technology, interrupted by a breakthrough. For example, floppy disks were improved and upgraded, then replaced by zip disks, which were in turn improved to the limits of the technology and were then replaced by flash drives. This is essentially a generational model for categorizing technology, in which first-generation technology is a relatively unsophisticated jumping-off point leading to an improved second generation, and so on.

Types of Media and Technology

Media and technology have evolved hand in hand, from early print to modern publications, from radio to television to film. New media emerge constantly, such as we see in the online world.

Print Newspaper

Early forms of print media, found in ancient Rome, were hand-copied onto boards and carried around to keep the citizenry informed. With the invention of the printing press, the way that people shared ideas changed, as information could be mass produced and stored. For the first time, there was a way to spread knowledge and information more efficiently; many credit this development as leading to the Renaissance and ultimately the Age of Enlightenment. This is not to say that newspapers of old were more trustworthy than the Weekly World News and National Enquirer are today. Sensationalism abounded, as did censorship that forbade any subjects that would incite the populace.

The invention of the telegraph, in the mid-1800s, changed print media almost as much as the printing press. Suddenly information could be transmitted in minutes. As the 19th century became the 20th, American publishers such as Hearst redefined the world of print media and wielded an enormous amount of power to socially construct national and world events. Of course, even as the Canadian media empires of Max Aitken (Lord Beaverbrook) and Roy Thomson or the U.S. empires of William Randolph Hearst and Joseph Pulitzer were growing, print media also allowed for the dissemination of counter-cultural or revolutionary materials. Internationally, Vladimir Lenin’s Irksa (The Spark) newspaper was published in 1900 and played a role in Russia’s growing communist movement (World Association of Newspapers 2004).

With the invention and widespread use of television in the mid-20th century, newspaper circulation steadily dropped off, and in the 21st century, circulation has dropped further as more people turn to internet news sites and other forms of new media to stay informed. This shift away from newspapers as a source of information has profound effects on societies. When the news is given to a large diverse conglomerate of people, it must (to appeal to them and keep them subscribing) maintain some level of broad-based reporting and balance. As newspapers decline, news sources become more fractured, so that the audience can choose specifically what it wants to hear and what it wants to avoid. But the real challenge to print newspapers is that revenue sources are declining much faster than circulation is dropping. With an anticipated decline in revenue of over 20 percent by 2017, the industry is in trouble (Ladurantaye 2013). Unable to compete with digital media, large and small newspapers are closing their doors across the country. Something to think about is the concept of embodied energy mentioned earlier. The print newspapers are responsible for much of these costs internally. Digital media has downloaded much of these costs onto the consumer through personal technology purchases.

Television and Radio

Radio programming obviously preceded television, but both shaped people’s lives in much the same way. In both cases, information (and entertainment) could be enjoyed at home, with a kind of immediacy and community that newspapers could not offer. Prime Minister Mackenzie King broadcast his radio message out to Canada in 1927. He later used radio to promote economic cooperation in response to the growing socialist agitation against the abuses of capitalism both outside and within Canada (McGivern 1990).

Radio was the first “live” mass medium. People heard about the Japanese attack on Pearl Harbor as it was happening. Hockey Night in Canada was first broadcast live in 1932. Even though people were in their own homes, media allowed them to share these moments in real time. Unlike newspapers, radio is a survivor. As Canada’s globally renowned radio marketing guru Terry O’Reilly asserts, radio survives “because it is such a ‘personal’ medium. Radio is a voice in your ear. It is a highly personal activity.” He also points out that “radio is local. It broadcasts news and programming that is mostly local in nature. And through all the technological changes happening around radio, and in radio, be it AM moving to FM moving to satellite radio and internet radio, basic terrestrial radio survives into another day” (O’Reilly 2014). This same kind of separate-but-communal approach occurred with other entertainment too. School-aged children and office workers still gather to discuss the previous night’s instalment of a serial television or radio show.

The influence of Canadian television has always reflected a struggle with the influence of U.S. television dominance, the language divide, and strong federal government intervention into the industry for political purposes. There were thousands of televisions in Canada receiving U.S. broadcasting a decade before the first two Canadian stations began broadcasting in 1952 (Wikipedia, N.d.). Public television, in contrast, offered an educational nonprofit alternative to the sensationalization of news spurred by the network competition for viewers and advertising dollars. Those sources—PBS (Public Broadcasting Service) in the United States, the BBC (British Broadcasting Corporation), and CBC (Canadian Broadcasting Corporation), which straddled the boundaries of public and private, garnered a worldwide reputation for quality programming and a global perspective. Al Jazeera, the Arabic independent news station, has joined this group as a similar media force that broadcasts to people worldwide.

The impact of television on North American society is hard to overstate. By the late 1990s, 98 percent of homes had at least one television set. All this television has a powerful socializing effect, with these forms of visual media providing reference groups while reinforcing social norms, values, and beliefs.

Film

The film industry took off in the 1930s, when colour and sound were first integrated into feature films. Like television, early films were unifying for society: As people gathered in theatres to watch new releases, they would laugh, cry, and be scared together. Movies also act as time capsules or cultural touchstones for society. From tough-talking Clint Eastwood to the biopic of Facebook founder and Harvard dropout Mark Zuckerberg, movies illustrate society’s dreams, fears, and experiences. The film industry in Canada has struggled to maintain its identity while at the same time embracing the North American industry by actively competing for U.S. film production in Canada. Today, a significant number of the recognized trades occupations requiring apprenticeship and training are in the film industry. While many North Americans consider Hollywood the epicentre of moviemaking, India’s Bollywood actually produces more films per year, speaking to the cultural aspirations and norms of Indian society.

New Media

Figure 8.7. Twitter has fascinated the world in 140 characters or less. What media innovation will next take the world by storm? (Photo courtesy of West McGowan/Flickr)

New media encompasses all interactive forms of information exchange. These include social networking sites, blogs, podcasts, wikis, and virtual worlds. The list grows almost daily. New media tends to level the playing field in terms of who is constructing it (i.e., creating, publishing, distributing, and accessing information) (Lievrouw and Livingstone 2006), as well as offering alternative forums to groups unable to gain access to traditional political platforms, such as groups associated with the Arab Spring protests (van de Donk et al. 2004). However, there is no guarantee of the accuracy of the information offered. In fact, the immediacy of new media coupled with the lack of oversight means that we must be more careful than ever to ensure our news is coming from accurate sources.

New media is already redefining information sharing in ways unimaginable even a decade ago. New media giants like Google and Facebook have recently acquired key manufacturers in the aerial drones market creating an exponential ability to reach further in data collecting and dissemination. While the corporate line is benign enough, the implications are much more profound in this largely unregulated arena of aerial monitoring. With claims of furthering remote internet access, “industrial monitoring, scientific research, mapping, communications, and disaster assistance,” the reach is profound  (Claburn 2014). But when aligned with military and national surveillance interests these new technologies become largely exempt from regulations and civilian oversight.

Product Advertising

Companies use advertising to sell to us, but the way they reach us is changing. Increasingly, synergistic advertising practices ensure you are receiving the same message from a variety of sources. For example, you may see billboards for Molson’s on your way to a stadium, sit down to watch a game preceded by a beer commercial on the big screen, and watch a halftime ad in which people are frequently shown holding up the trademark bottles. Chances are you can guess which brand of beer is for sale at the concession stand.

Advertising has changed, as technology and media have allowed consumers to bypass traditional advertising venues. From the invention of the remote control, which allows us to ignore television advertising without leaving our seats, to recording devices that let us watch television programs but skip the ads, conventional advertising is on the wane. And print media is no different. As mentioned earlier, advertising revenue in newspapers and on television have fallen significantly showing that companies need new ways of getting their message to consumers.

With Google alone earning over US$55 billion  a year in revenue, the big players in new media are responding in innovative ways (Google Investor Relations 2014). This interest from media makes sense when you consider that subscribers pay over $40 each for pay-per-click keywords such as “insurance,” “loans,” and “mortgages” (Wordstream N.d.). Today, Google alone earns over 50 percent of the mobile device revenue generated worldwide (Google  Investor Relations 2014).

What is needed for successful new media marketing is research. In Canada, market research is valued at almost a billion dollars a year, in an industry employing over 1,800 professional research practitioners with a strong professional association. From market segmentation research to online focus groups, meta-data analysis to crowdsourcing, market research has embraced new media to create winning and profitable revenue streams for web-based corporations. (MRIA-ARIM N.d.) As an aside, researchers trained in the social sciences, including sociology are well represented with successful careers in this industry (the author is a Certified Marketing Research Professional with the MRIA).