Alberta Education Outcome

Evaluate the effectiveness of an attraction in meeting the needs and expectations of visitors
Outcome 2.1	identify regulations, procedures and strategies for maintaining the well-being of guests in local attraction facilities
Outcome 2.2	identify departments or employees that are responsible for guest services in attraction facilities
Outcome 2.3	describe the role of employees in providing guest services
Outcome 2.4	evaluate the range of visitor activities and services provided at local attraction facilities
Outcome 2.5	identify procedures and strategies implemented for the maintenance of the attraction; e.g., preventing overcrowding, ecological damage