Lesson 1: Managerial Organization

Front-line Supervisors

The front-line supervisors or managers ensure that planning and operating decisions are implemented. Their responsibilities include the following:
  • assigning work plans
  • providing staff with direction and support to perform their tasks
  • motivating staff
  • identifying and rewarding excellence and providing constructive feedback and realistic work plans for areas needing improvement
  • maintaining open lines of communication and company cohesiveness with supervisors about staff and with staff about directives from upper management