Lesson 2: Communication

Channels of Communication

Communication can be internal (within the organization) or external (outside of the organization).


Channels of Communication refers to the various ways that information is communicated.

One way that information is communicated is face-to-face.

Can you think of other ways that information is communicated in a business, either internal or external?


Click below to see some of the many channels of communication.

advertising, email, Internet, social media platforms, websites, written correspondence

The best channel of communication depends on the nature of the information and who is to be informed.


Name the best channel of communication for the following.