3.5.2 What I Need To Know
Completion requirements
Lesson 5: Handling Customer Objections
What I Need to Know
You need to determine why there is a reluctance to purchase. Most objections are not what they seem at first glance. It is the salesperson’s responsibility to ask questions to determine exactly what the objections are. Careful listening
to verbal and non verbal communication is vital.
Let’s take a close look at some common objections, possible meanings, and reasonable responses that may lead to a successful sale.
Let’s take a close look at some common objections, possible meanings, and reasonable responses that may lead to a successful sale.
