Follow-up
Completion requirements
Lesson 6: Closing the Sale
Follow-up
Show the customer they are important by following up after the sale. Some suggestions:
- Attach your card to the paperwork or staple it to the bill.
- Confirm the delivery or start-up date.
- Depending on the type of sales work, send a thank you within 24 hours of the sale.
- Make a satisfaction call within 30 days of ownership.
