Lesson 20 — Activity 3:

Memos and E-mails


Memorandums

Memorandums are a form of “interoffice communication .” This means that a memorandum, also called a memo, is a form of communication that is usually only for the employees of a business.


What is the point of a memo? A memo is a short, quick way to send important information on anything at all within the business. It might be a reminder of an upcoming staff meeting or social event. It might be an update on how to use a piece of equipment or computer software. It might be a notice of when something might be repaired in the office. Any type of interoffice communication can be sent in a memo.


Courtesy of Pixabay


"Anatomy of an Email message" by Chedni, licensed under CC BY-SA 4.0

Electronic Communication

Communication in the workplace has changed a lot within the last 20 years. Businesses have moved from using typewriters and fax machines to using computers and digital documents in the workplace.

In order to communicate with co-workers or people outside of the company, employees use e-mail, instant messaging, and texting to “talk” to one another from various devices: computers, tablets, cellphones, and personal devices such as an iPhone or Blackberry.


This type of communication has changed the workplace! Most people couldn't do their jobs without e-mail or other forms of electronic communication. Some call it a communication revolution!

Digging Deeper!

Click the Play button below to watch a video on how to use e-mail in the workplace.