1. Project 3

1.5. Training Room 2

Training Room 1: Introduction to Microsoft Word 2007

Training Room 2—Letters and Memos

 

As you go through school, become involved in the community, get a job, and apply for post-secondary education, there are lots of opportunities to send and receive many types of correspondence.

This image is a three-dimensional picture of an envelope.

© Pedro Tavares/shutterstock

 

In this training room you will

  • learn how to create and customize letters and memos
  • practise writing letters and memos
  • read and watch demonstrations to learn about letter and memo creation
  • practise using the software to complete five practice activities
  • use help and online references for software assistance when you need it
  • save practice activities in an INF1030 WP1: Letters folder
  • check your work using exemplar and answer keys provided

When you write letters and other correspondence, not only are you sending important information, you are creating an image of yourself in the eyes of the reader. Sometimes your correspondence is your only opportunity to make an impression on your recipient. It is essential to ensure that your documents are just right before you send or publish them. Inaccurate information, poor use of language, or sloppy formatting could result in miscommunication or the reader’s unfavorable impression of the sender. To avoid this situation, consider the following suggestions.

  • Use the spelling and grammar check.

  • Proofread your document, paying attention to the flow of ideas and the accuracy of names, dates, and places.

  • Ask someone else to proofread your work ‚Äî a writer often misses his or her own mistakes. If finding someone else to proofread is difficult, you can also read your work out loud. You can sometimes pick up on mistakes when you are concentrating on saying your words instead of reading them.

When you are sure the information you are sending is accurate and complete, your text is error-free and the format is correct, the correspondence is ready to be sent or published. By the end of this training room, you will have the knowledge and skills to create high-quality letters and memos.